Professional development

– Documentation & Legal Considerations: Tuesday, 11 February, 1pm-4pm
– Workforce Planning: Wednesday, 12 February, 11am-1.30pm
– Succession Planning: Wednesday, 19 February, 11am-1.30pm
– Trauma Aware & Healing Informed Care: Thursday, 27 February, 1pm-4pm
All workshops are online. Contact: sectorsupport@mdservices.com.au

New Department of Health & Aged Care publication with free training opportunities for aged care workers, listed by topic, with description of training and links to further information.
PDF version | Word version

This post expires on Friday 2 May 2025

– Fundamentals of Complaint Handling: This course provides you with the skills and confidence to effectively handle customer complaints and successfully engage with complainants.
– Managing Unreasonable Conduct by a Complainant: This course teaches you how to identify and manage unreasonable conduct by a complainant and deliver effective prevention and resolution policies and strategies.
Various dates and times, February-June, Online

Australian Government – Department of Education is supporting Early Childhood Education & Care (ECEC) providers to offer professional development opportunities to teachers and educators. Support includes subsidies and an online network to help staff complete training and practicums. Round 2 applications close Friday, 14 March

Better Connected Community Services workshop presented by Freya Conmos from Office of the Children’s Guardian – an introduction to the child safe standards, and how to implement them into services and practices.
Tuesday, 18 February, 10am-12pm
89 Cameron St, Rockdale
Flyer | Registration: Maria, mbegajovski@betterconnected.org.au

Forum by Aboriginal and Torres Strait Islander Commonwealth Home Support Programme (CHSP) Sector Support National Working Group will focus on the challenge of building momentum for cultural change across your organisation, asking: what are you doing to bring people on board and to foster shared responsibility for cultural safety; and how do you value time and relational practice when viability and transactional economy are so dominant.
Tuesday, 18 February, 12pm-1.30pm, via Zoom
Registration | Contact: sectorsupport@yourside.org.au or sectordevelopment@socialfutures.org.au

Carers NSW – Carer Knowledge Exchange Webinar: Empowering First Nations Carer Voices – Transforming Policy & Practice provides an opportunity to connect with experts in the field; gain insights from First Nations carer-related evidence base; and play a role in shaping a more inclusive and supportive future for First Nations carers.
Wednesday, 26 February, 11am-12.30pm, via Zoom

Aged & Community Care Providers Association (ACCPA) workshop to unpack and explore the practical application of the Code of Conduct in service delivery. It will assist Commonwealth Home Support Programme (CHSP) providers in meeting obligations to provide safe care, by adhering to the Code and reducing potential risks.
Tuesday, 25 February, 2pm-3.30pm, via Zoom
Flyer | Registration

Family and Community Services Insights, Analysis and Research (FACSIAR) Webinar: Safe, Protected, Connected: Applying Aboriginal Understandings of Permanency & Attachment in Practice will share findings from research which gathered Aboriginal community members’ conceptualisations of permanency and attachment in the context of Aboriginal child-rearing practices and family and community life.
Tuesday, 25 February, 12pm-1pm, via MS Teams

NSW STARTTS online training focusing on building understanding of specific issues faced by people from refugee backgrounds who are members of the LGBTIQA+ community: including strengths, vulnerabilities, and the risks experienced in their home countries, during the journey, and resettling in Australia.
– Wednesdays, 9.30am-3.30pm, on the following dates: 26 February, 30 April or 28 May
In addition, there is training specifically for interpreters and bilingual support workers:
– Wednesdays, 9.30am-3.30pm, on the following dates: 19 March or 7 May
Contact: Parissa Bozorg, 9646 6700 or Parissa.Bozorg@health.nsw.gov.au