Professional development

Legal Aid NSW Webinar: Protection Visa Refusals – The Administrative Review Tribunal Process is for community workers assisting clients who have had a protection visa application refused, and have applied to the Administrative Appeals Tribunal for review of this decision. It will discuss the newly established Administrative Review Tribunal and important changes that affect protection visa reviews.
Tuesday, 18 March, 12pm-1pm, via Zoom

Workshops via Zoom, designed for workers in a client facing role:
– Financial Deep Dive: Get practice tools to support clients to track their money, map their regular expenses, and build a comprehensive budget – Thursday, 13 March, 2pm-4pm or Thursday, 27 March, 2pm-4pm
– Understanding Economic Harm: Information and practice information to better respond to clients experiencing economic harm – Tuesday, 25 March, 9.30am-11.30am
Contact: kathy.nemeth@goodshep.org.au

3Bridges, Sector Support & Development and STARTTS workshop for CHSP providers will assist participants to understand vicarious trauma, recognise and identify early signs, and develop self-care strategies.
Tuesday, 11 March, 9.30am-1pm
3Bridges Ashfield, 320 Liverpool Rd, Ashfield
Flyer | Registration | Contact: 0407 737 535 or Ibtisam.Hammoud@3bridges.org.au

Carers NSW Webinar: Understanding & Supporting Carers is designed to give service providers an understanding of the needs of carers who care for a family member or friend with disability, mental illness, drug or alcohol dependency, chronic condition, terminal illness or is frail.
Thursday, 20 March, 2pm-3pm; Wednesday, 21 May, 10.30am-11.30am; Tuesday, 15 July, 2pm-3pm; or Tuesday, 23 September, 10.30am-11.30am, via Zoom

Australian Government Department of Health & Aged Care Webinar: Commonwealth Home Support Programme (CHSP) 2025-27 Extension & Reforms Update will include information about the CHSP 2025-27 extension grant process, new regulatory requirements under the new Aged Care Act, changes to reporting and new reporting obligations, provider obligations for My Aged Care client registration, and CHSP services under the new Aged Care Act.
Thursday, 13 March, 2pm-3pm, Online

Justice Connect Not-for-profit Law Webinar: Member Disputes & Conflict on the Committee will cover why disputes happen in not-for-profits, how to avoid them, and what the law requires of not-for-profit organisations managing conflict between members and board members. Register to attend live or get a recording and slide handout after the webinar.
Thursday, 13 March, 12.45pm-2pm, via Zoom

St George and Sutherland Mental Health Services training open to employees and volunteers from government, non-government, and private organisations in St George and Sutherland areas. The workshop is designed to enhance the skills and knowledge of employees and volunteers, empowering them to better understand and support individuals experiencing mental health challenges.
– St George: Wednesday, 19 March or 17 September, 9.30am-4.30pm
St George Hospital Research & Education Centre, 4-10 South St, Kogarah
Flyer | Registration
– Sutherland: Wednesday, 16 July or Monday, 24 November, 9.30am-4.30pm
Auditorium, Level 1, The Sutherland Hospital, Kareena Rd, Caringbah
Flyer | Registration
Contact: Jessie Li, 9553 2500 or yu.li2@health.nsw.gov.au

Legal Aid NSW webinar for community workers, Women on Temporary Visas Experiencing Domestic & Family Violence, will explain the changes and expansions to the family violence provisions for women on temporary visas experiencing family violence, as well as options available for those not eligible under the family violence provisions. It will also cover what evidence can be used to support a claim of family violence.
Tuesday, 11 March, 12pm-1pm, via Zoom

New Department of Health & Aged Care publication with free training opportunities for aged care workers, listed by topic, with description of training and links to further information.
PDF version | Word version

This post expires on Friday 2 May 2025

– Fundamentals of Complaint Handling: This course provides you with the skills and confidence to effectively handle customer complaints and successfully engage with complainants.
– Managing Unreasonable Conduct by a Complainant: This course teaches you how to identify and manage unreasonable conduct by a complainant and deliver effective prevention and resolution policies and strategies.
Various dates and times, February-June, Online